Customer service for idiots

The following is sort of reused from an email that I wrote to my cousin today, so excuse the semi email language and lack of eloquence.

We saw these weird merpeople figures in a store at john's pass when my Opa was here. We were walking and my sister and I saw this merman with a martini and thought it was funny so we took a picture with my cell phone. My cousin is a collector, so we decided to send it to her for laughs (she mostly likes the classic mermaids). Then we decided to go inside and look around. There was this whole mermaid display , so we took another pic. Then my sister looked up and saw this HUGE gold merman. It was really cool looking, (a little more classic looking than the others) I said "Woah, take a picture of that one!" And she was about to get it when the store woman came up and said "You know, it's not store policy to let customers take pictures of the merchandise," Opa was there so he said, "Yes, but they're just taking a picture to send to someone who actually collects mermaid figures,"
"But you can't. It's the owner's rule," It almost sounds resonable when it's typed out but, it was the tone. Then Opa says something and walks away but my sister and I stay to look at the rest of the figures. Right behind me the woman says to another cashier: "I've never taken a picture in a store. Its like a museum, you just don't do it," Kelsey and I stopped looking and left the store. I mean come on. We were right there. Do they not have any common sense? You don't insult potential customers, that's customer service for idiots. What if we were sending it to a person who was going to buy a bunch of stuff? We weren't, but it's the point. Right. that's it for that post, the first in a series of weird anticdotes as of late.